Privacy Policy
Last updated: August 10, 2026
OVERVIEW
Van Haalen Detailhandel B.V., trading as Birdfz ("Birdfz", "we", "us", "our"), is a company registered under Dutch law with its registered office at Julianaplein 174, 6641CT Beuningen, Netherlands, listed with the Dutch Chamber of Commerce under number 99139162. Birdfz is the data controller of the personal data described in this Privacy Policy.
This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or place an order with us. Please take a moment to read it so you understand how we handle your information. If you do not agree with this Privacy Policy, please do not use our website or services.
SECTION 1: WHAT PERSONAL DATA WE COLLECT
Depending on how you interact with our website, we may collect the following categories of personal data:
Contact and account details, such as your name, email address, phone number, and delivery and billing address.
Order information, such as the products you purchase, order value, and order history.
Payment information, such as payment method and transaction confirmation. We do not store your full card or bank details ourselves; this is handled by our payment providers.
Communications, such as messages you send us through email or our contact form.
Technical and usage data, such as your IP address, browser type, device information, and how you interact with our website, collected through cookies and similar technologies.
SECTION 2: HOW WE USE YOUR PERSONAL DATA
We use your personal data to:
Process and deliver your orders, including payment processing and shipping.
Communicate with you about your order, such as confirmations, shipping updates, and responses to questions.
Handle returns, withdrawals, and warranty claims.
Maintain and improve our website and services.
Analyze website usage and measure the performance of our advertising, using analytics and advertising cookies.
Comply with legal obligations, such as tax and accounting requirements.
SECTION 3: LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):
Performance of a contract, to process and deliver your orders.
Legal obligation, to meet accounting, tax, and consumer protection requirements.
Consent, for optional cookies such as analytics and advertising cookies, which you can manage through our cookie settings.
Legitimate interest, to maintain the security and functionality of our website.
SECTION 4: COOKIES
Our website uses cookies and similar technologies. Some cookies are strictly necessary for the website to function, such as those that remember items in your shopping cart. We also use analytics and advertising cookies to understand how visitors use our website and to show relevant advertising on other platforms. These non-essential cookies are only placed with your consent, which you can give or withdraw at any time through your cookie preferences or browser settings.
SECTION 5: HOW WE SHARE YOUR PERSONAL DATA
We do not sell your personal data. We share personal data only with the following categories of recipients, to the extent necessary for the purposes described above:
Payment providers, to process payments made via iDEAL, credit card, or PayPal.
Shipping carriers, to deliver your order to your address.
IT and hosting providers, who support the technical operation of our website.
Analytics and advertising partners, for the cookie purposes described in Section 4.
Authorities, where required by law, such as tax authorities.
Where personal data is transferred outside the European Economic Area, we take steps to ensure it receives an adequate level of protection, such as through standard contractual clauses.
SECTION 6: HOW LONG WE KEEP YOUR DATA
We keep your personal data only as long as necessary for the purposes described in this Privacy Policy. Order and transaction data is generally kept for as long as required by Dutch tax and accounting law. Data collected through cookies is kept for the period indicated in your cookie settings.
SECTION 7: YOUR RIGHTS
Under the GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate personal data.
Request deletion of your personal data, where applicable.
Request restriction of how we process your personal data.
Object to certain types of processing, including for direct marketing.
Request a copy of your personal data in a portable format.
Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 9. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data properly.
SECTION 8: CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.
SECTION 9: CONTACT INFORMATION
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Birdfz (Van Haalen Detailhandel B.V.)
Julianaplein 174, 6641CT Beuningen, Netherlands
KvK number: 99139162
Email: info@birdfz.com or support@birdfz.com